With ten years of experience delivering my services to various government organisations, I can clearly identify your organisational needs and provide you with a customised solution.
In the past I have provided my services to the following organisations:
- Transport NSW – delivering assessor skill set program and certificate IV in Training and Assessment
- Council managers of NSW – designing the assessment tool and assessing the gaps for students of Diploma of Leadership and Management
- TAFE NSW – delivering Certificate IV in Training and Assessment and Diploma of Leadership and Management from 2017 till 2022
- AMES Australia – creating the information resource portal for AMES clients
- CRS Australia – delivering Customer Contact program for women with disabilities
- MAX Solutions – delivering a variety of programs to unemployed Australians
- Maximus Solutions ( in 2011, I was nominated for the Trainer of the Year award for New South Wales and Australian Capital Territory)
- IPA, IPC and WISE Employment
Delivering a wide range of programs including:
Nationally recognised qualifications:
- Diploma of Management
- Certificate IV in Training and Assessment
- Certificate II-IV in Customer Contact
- Certificate II-IV in Business
- Certificate II and III in Customer Service
- Certificate II and III in Business Administration
Soft-skills programs:
- Computer literacy
- First impression program
- The winning interview
- Successful cover letter
- Resume writing
- Office skills
- Asset maintenance
- Housekeeping
- Email and the internet
- Introduction to hospitality
- Safe food handling
- Excellence in customer service
- Motivational programs
